Jbryce561
Member
Visit GMC.com from iPhone/Android. Initiate a chat, it should open your messaging app to text with GMC. Ask for "event code". Follow the prompts and you will be connected to a live agent. Supply your oder # and continue to ask for an event code. They should provide. If they say "it will cause confusion" continue to ask, they will supply it.Hmmm? I went to the main GMC.com website and then click on the message us on the box in the lower right corner of the main page. When I type in "Please provide me with the Build Code for order XXXXXX", I keep getting this reply "I can help you schedule a dealer appointment. What is the year of your vehicle?"
Moving forward simply open that text chat and ask for event code again.