How did you convince them of this? I talked to GM and they said there was no fix for this yet so they couldn’t do anything. Any pointers of what to tell GM to have them replace the leaf spring. I even told them they needed to replace it. But they stated there was no guarantee that would fix it so they did not wanna attempt a possible fix. Until it was a known fix. TIA
They proactively did it. I had 1100 miles on the truck, they agreed it wasn’t right, they knew about the history of leaf spring problems and so they just cut right to the chase. As the service manager said “you paid a lot of money for this truck, it should be right - we will take care of it”.
Thank you for the info. I’m going to call my dealership back in the morning and have a chat with the service manager. Your dealership was right this truck cost way to much money to have any issues. And if issues arise then they should be addressed immediately. I did have the P0402 check engine light come on about 2 months ago. I knew what the deal was because of Demonworks on YouTube has the same truck and he came out with the video of what the fix was. I told them when I took it in and they fixed it immediately. Maybe when I have a chat with them they will be willing to put a new leaf spring in. I love this truck but that annoying popping is getting on my nerves.
Most dealers should be familiar with this spring issue. Mine knew what the problem was from prior experience and me suggesting that’s what it might be. I believe they had to open a “ticket” with GM - not sure what that is. Now I don’t know if my dealer ate the cost of the springs or how they got GM to approve them, but either way they didn’t bother me with any of that.
