Radio cuts out for 1 second consistently

[Wiggles]

My 2026 does it. I've been told its my phone, an inexpensive 5G Samsung A32. Does it cut out with $1000 phones? Apple? Very irritating. My 2018 Sierra didn't do this.

I have an iPhone 17 Pro and it does the same thing.

 

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[Wiggles]

Welcome.

I have the 2025 2500 AT4X and radio cuts out a lot. Is there anyway to print out the forum discussion here so I can provide to service tech when I bring my truck in for evaluation?

 

[gemarsh]

I have the 2025 2500 AT4X and radio cuts out a lot. Is there anyway to print out the forum discussion here so I can provide to service tech when I bring my truck in for evaluation?

On a android, you can be on a website and click on the 3 horizontal lines (the "hamburger") and have the option to print/make a pdf.

No clue on apple.

 

[Powawagon]

My 23 AT4X will cutout maybe once or twice when I first start out, but if I make or receive a call it will continually cut out and in for the next 30 seconds or so.

 

[Falconturns]

I see a lot of posts from 2025 about the radio cutting out frequently for a second I just purchased a 2024 at4 and am having this problem does anyone know the fix for it ? I tried the reset didn’t work . Thanks

2026 and mine cuts out periodically. It's not phone related, as it cuts out while I'm on FM, Satellite, and Android Auto. The dealer did an update, but it's still doing it.

 

[VolklRunner]

I have a 25 and mine does it quit often in the beginning and seems to go away the longer you are in the truck.......I haven't taken it in for this issue yet...

My 2026 does it quit often in the beginning and seems to go away the longer you are in the truck.

 

[ParkJosher]

My 2026 does it. I've been told its my phone, an inexpensive 5G Samsung A32. Does it cut out with $1000 phones? Apple? Very irritating. My 2018 Sierra didn't do this.

Don't worry, it does this with my $1,400 Samsung Galaxy as well. It's not a phone issue.

For me, it doesn't matter the audio source.

Android Auto (iHeartRadio)
AM/FM radio
USB audio files
Bluetooth audio

All of them cut out intermittently.

Now then... driving a $100k+ vehicle, I expect these comforts to be pretty fine tuned. The smart phone in my pocket should not work faster, more efficiently (with few to no glitches) than this truck. As far as I'm concerned, this is old technology already. Smart phones, tablets... Samsung has to cram this technology into a space small enough to fit into your pocket. GM just has to make it fit inside the cab of the truck. Screens should change instantly when you tap a button. All screen taps should register immediately. All audio should be glitch-free.

 

[Imonex]

Don't worry, it does this with my $1,400 Samsung Galaxy as well. It's not a phone issue.

For me, it doesn't matter the audio source.

Android Auto (iHeartRadio)
AM/FM radio
USB audio files
Bluetooth audio

All of them cut out intermittently.

Now then... driving a $100k+ vehicle, I expect these comforts to be pretty fine tuned. The smart phone in my pocket should not work faster, more efficiently (with few to no glitches) than this truck. As far as I'm concerned, this is old technology already. Smart phones, tablets... Samsung has to cram this technology into a space small enough to fit into your pocket. GM just has to make it fit inside the cab of the truck. Screens should change instantly when you tap a button. All screen taps should register immediately. All audio should be glitch-free.

I agree wholeheartedly, they should have fixed the software problem. I think we need to learn how to live with it. I don't have faith they will fix it. Does anyone know if GMC has acknowledged the problem and have people working on it.

 

[Akcajunz]

I am a victim of this phenomenon also. 2025 AT4X with 3.0 Duramax. It really didn't bother me much but as time goes on, when it happens I feel my disgust growing and I don't think it our phones either, I am using iPhone 17 pro. Unfortunately, I highly doubt GM will come up with a fix for this.