So after 13 months of owning my truck I am still having issues at startup with no audio. Wednesday I spoke with the owner who actually took the time to talk to me and I showed him the PIT bulletin from GM and where it showed that they are not allowed to replace any parts, which is how they have been treating me for over a year. The owner went back and looked up the PIT bulleting which ended in A and now it ends in J and they are allowing an amp replacement after reinstalling the software on the radio. I go in today and drop it back off and he said if my serial number on the amp matched the bulletin he would automatically replace the amp. Trying to stay positive here, so hopefully there i slight at the end of the dark quiet (with no audio) tunnel.