Infortainment Issues

[227 Motorsports]

2024 AT4 HD
My audio will randomly turn off for a spit second. I can't figure out if it a lost signal or phone overriding because of some notification on carplay from Iphone.

Also and the bigger problem that may be related, when i touch the screen for XM channel it displays the channel says audio loading but nothing happens. I have to touch another XM saved channel which will imediately play and the go back to the intended channel and it works. Works every time. Rarely does the audio just come on. I've done the reset and the service bulletin for the update. Anyone else having this problem?

 

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[RebelDS]

My audio blinks out all the time. I think mainly when Bluetooth. I can’t remember if it does it when connected with cable

 

[Leo581]

2024 AT4 HD
My audio will randomly turn off for a spit second. I can't figure out if it a lost signal or phone overriding because of some notification on carplay from Iphone.

Also and the bigger problem that may be related, when i touch the screen for XM channel it displays the channel says audio loading but nothing happens. I have to touch another XM saved channel which will imediately play and the go back to the intended channel and it works. Works every time. Rarely does the audio just come on. I've done the reset and the service bulletin for the update. Anyone else having this problem?

Yes. I have both of your problems. The audio cutout is a known issue that GM can't seem to fix. The other issue is very annoying as well but I just live with both.

 

[gemarsh]

2024 AT4 HD
My audio will randomly turn off for a spit second. I can't figure out if it a lost signal or phone overriding because of some notification on carplay from Iphone.

Also and the bigger problem that may be related, when i touch the screen for XM channel it displays the channel says audio loading but nothing happens. I have to touch another XM saved channel which will imediately play and the go back to the intended channel and it works. Works every time. Rarely does the audio just come on. I've done the reset and the service bulletin for the update. Anyone else having this problem?

Welcome.

 

[ATXAT4]

x3 to both problems too. I experience the SiriusXM problem often. Its annoying.

 

[pinebaron]

Thankfully no such issues.

 

[skw774]

the system lives by the 80/20 rule. it works 80% of the time

 

[Koolbreezeya]

No issues on my 2500 thankfully..

 

[kylant]

mine glitches out for a split second as well.
however, i noticed my wife's car (different make) does the exact same thing.

 

[deccher]

the issue i have with my '25 AT4 is when i am on a call (Bluetooth, Android Auto, wireless), the connection will randomly disconnect which kicks me back to audio... the call is still live, so i have to grab my phone... then the Bluetooth connection will rejoin. lather, rinse, repeat. will happen several times during a call.

 

[CNC4ME]

I have similar quirky issue that always resolve themselves for a period of time by rebooting the infotainment screen (hold the phone hang up button for 10 seconds), I have to do this every couple months and then everything works fine until it doesn’t.

 

[MotoXXX]

My 23 has not had those issues. This must be a 24 & 25 only issue?
One thing I don't like though is if you're using Google maps with Android auto and receive a phone call, the infotainment screen goes to full-screen phone and you lose your Google map and your directions! Is there a way around this? I've never really tried to correct it.

 

[Leo581]

My 23 has not had those issues. This must be a 24 & 25 only issue?
One thing I don't like though is if you're using Google maps with Android auto and receive a phone call, the infotainment screen goes to full-screen phone and you lose your Google map and your directions! Is there a way around this? I've never really tried to correct it.

I don't know if there's a way to stop it from happening without searching through the settings, but can you bring the maps back up while you're on the phone?

 

[Don S]

When I startup the truck, my XM channel is not playing, usually the 70's on 7. I change to the 60's on 6 and then back and the radio will play. Every so often, the XM channel will drop in and out momentarily. Some days, the infotainment center will do nothing for a few miles and then come to life.

 

[Leo581]

When I startup the truck, my XM channel is not playing, usually the 70's on 7. I change to the 60's on 6 and then back and the radio will play. Every so often, the XM channel will drop in and out momentarily. Some days, the infotainment center will do nothing for a few miles and then come to life.

That happens to me every time I start the truck. For whatever reason Sirius XM doesn't want to play right away. I either have to switch the station or hit the pause/play button.