2024 Duramax Actuator problem?

[petercincb]

Has anybody had problems with the turbocharger actuator? My new truck has been in the shop for over a month!! waiting on a part. So disappointed with GM. They have not helped me out with anything, not a loaner or rental, no time frame, nothing. And I have not had a vehicle for over a month! GM really dropped the ball when they put out a truck that they don't have replacement parts for.
Make sure that you have other options for something to drive if you think that buying a new truck is going to keep you from having repair problems.

 

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[Teegunn]

The dealer should at least give you a loaner. At the very least. I'd be barking at them, hard.

My 2020 AT4 was down for a month last December. Was working out of state, had it at an out of state dealer. They tried part after part and could never fix the issue. I at least had a loaner, but had already been working out of state 3 weeks, and was stuck another 4 weeks with no way to get home (was 1000 miles from home) since I obviously could not take the loaner that far.

I eventually traded off the 2020 AT4 3.0, because I could not wait any longer for a fix. I got a really good trade value for my 2020 AT4, and 5K off MSRP on a 23 AT4X that had just come off the semi on Jan 4th 2023. So I feel your pain on waiting for parts or a fix. I at least had a loaner, though. They should at the very least get you a loaner to drive, it is ridiculous that they haven't. I'd be talking the the GM of the dealership, and escalate it further to GM headquarters if need be. But maybe the dealership you are using is just not customer friendly. Good luck!