Coffeyman76
New member
New member, long-time GM/GMC owner. Z71, Tahoe, Yukon Denali, etc. GM homer for a long time. I'm going to post this more to get it off my chest because my wife has told me to stop complaining to her. It is simply my take on having this vehicle for a short time. Many gripes are minor, I agree. Some may be I missed something in the poorly executed menu/option arrangement. Maybe some will be addressed in updates. But this is a RANT so if you don't want to know what they screwed up on this truck move on.
Received my 2024 2500 AT4 about a month ago after waiting 10 weeks or so. 2000 miles. Duramax. Not many extra options (5th wheel prep, bed mat, cover, etc.), it pretty much has everything you'd want in the AT4 package to begin with.
First impressions:
But now the stuff that is probably going to make me move on from this truck in short order. It seems like every day I find another GM oversight, shortcut or outright failure. I've had several "normal function" issues the dealer won't address already as well. Brake pedal has 1" of pure slop, and slaps. Tap the brake - SLAP. You can't even really tap the brake because the first inch does nothing. Every time. Supposedly it is the shifter release which isn't true because this is driving, not to release from park to a gear. Cut the wheel hard at slow speed it squeals - like a belt squeal. Again, supposedly normal function (for a 30 year old Plymouth maybe). And yes, I know the "tick" is normal but why make all the effort to quiet the diesel exhaust only to create a typewriter on a bullhorn. If you are near anything - wall, car, divider, etc. it is obscene. Cut the truck off at the drive through, because you can't talk. Get away from the divider unless you want to Chinese torture your mind with ticks inside. Have people stare at your beautiful truck making the most obnoxious sound at idle. You can hear it clearly from a football field away. Perfectly normal I'm told, glad my exhaust is a little quieter.
Bottom line the vehicle technology is AWFUL made worse by the broken Android based interface. GM blew it, IMHO. Does it look pretty, sure. Does it work or did the engineers actually think about anything besides slapping a wide tablet on the dash - no. This is not a technology package designed for the truck, or really for any vehicle. It is just a basic tablet with a few options stuck on the screen. I can't even describe what the interface is. Android v.10?
1. Instead of designing the truck for the column shifter they simply took most of the 1500 dash and threw it in. The result, the column shifter blocks the left 1/3 of the nice new screen. It interferes with the physical home button, volume knob and completely blocks the first two radio presets and digital home button. This is a major bust.
2. Because this tablet is equivalent to a 4 year old Amazon Fire HD in kids mode, of course you can't change locations of the home button or retile your screen. Left side are the menu buttons, home is fixed. Station presets are locked to the bottom.
3. Then inches of wasted screen space - SiriusXM album covers are a 1.5" thumbnail. And you've got 6" inches of nothing background. Cameras, although amazing don't fill the screen either.
4. Hope you like a clock or Google because those are your only options for the right 1/3 of the entire screen. An ANALOG wall clock or GOOGLE. In red, no color choices for you. If I could just move that to the left side behind the column shifter it would make sense, but no. This is your screen, this is how we divided it and you will like it. Sad.
5. It tries to force you to Google at every option. So reluctantly I tried to link my Google on the screen, via phone, etc. 20 attempts (different wifi connections, etc.) - it will not connect (failure errors) so no new apps. Android Auto means you have maps and Pandora, that is it. And you've got to dig into the menu because Maps mute (phone or truck screen) doesn't actually mute navigation, you have to deactivate any notifications which then kills other Google Assistant features.
6. Want a text message read aloud? Good luck - usually it says can't connect. Until 4 minutes later when it then proceeds to read you something like a voicemail. "You have a new message from yada yada yada...". You get an extra 15 seconds of information you already acknowledged on the screen read aloud in computer voice. Oh and I hope it doesn't have an attachment because it will read the entire background filename as well. We died laughing as this joke GM tech read a picture text .jpg in numerical format starting at 9 QUADRILLION down to the last digit. 2 minutes easy. Even threw in the " dot j p g" at the end. Simply embarrassing GM! On screen notifications stay there until the screen is touched. Read a message, mutes your radio (obviously) but it doesn't return after reading the message. You have to hit the steering wheel mute twice to get the radio to return - this is true of any option that uses the vehicle speakers (bluetooth, voice command, etc.).
Received my 2024 2500 AT4 about a month ago after waiting 10 weeks or so. 2000 miles. Duramax. Not many extra options (5th wheel prep, bed mat, cover, etc.), it pretty much has everything you'd want in the AT4 package to begin with.
First impressions:
- It is a big, beautiful vehicle. It is a visually well designed. The front end changes are impressive. I get compliments everywhere I go.
- The truck is very comfortable to ride in. Good armrest heights, comfortable seats, good visibility, cold AC, etc. Several 4+ hour trips and I've been content the entire way (mostly, see below).
- Fuel economy wasn't my target with this truck (obviously) but despite not being broken in is getting right at 18 mpg mixed driving. Sweet spot is between 55 and 62 mph where it just doesn't seem to have to work to keep those speeds.
- Can't comment much on towing, I drug my 24' CC a short hop and it didn't even know it was back there (~6500#). Plenty of power and acceleration from the Duramax.
- Step locations, exterior fit and finish, etc. seem well thought out and built.
But now the stuff that is probably going to make me move on from this truck in short order. It seems like every day I find another GM oversight, shortcut or outright failure. I've had several "normal function" issues the dealer won't address already as well. Brake pedal has 1" of pure slop, and slaps. Tap the brake - SLAP. You can't even really tap the brake because the first inch does nothing. Every time. Supposedly it is the shifter release which isn't true because this is driving, not to release from park to a gear. Cut the wheel hard at slow speed it squeals - like a belt squeal. Again, supposedly normal function (for a 30 year old Plymouth maybe). And yes, I know the "tick" is normal but why make all the effort to quiet the diesel exhaust only to create a typewriter on a bullhorn. If you are near anything - wall, car, divider, etc. it is obscene. Cut the truck off at the drive through, because you can't talk. Get away from the divider unless you want to Chinese torture your mind with ticks inside. Have people stare at your beautiful truck making the most obnoxious sound at idle. You can hear it clearly from a football field away. Perfectly normal I'm told, glad my exhaust is a little quieter.
Bottom line the vehicle technology is AWFUL made worse by the broken Android based interface. GM blew it, IMHO. Does it look pretty, sure. Does it work or did the engineers actually think about anything besides slapping a wide tablet on the dash - no. This is not a technology package designed for the truck, or really for any vehicle. It is just a basic tablet with a few options stuck on the screen. I can't even describe what the interface is. Android v.10?
1. Instead of designing the truck for the column shifter they simply took most of the 1500 dash and threw it in. The result, the column shifter blocks the left 1/3 of the nice new screen. It interferes with the physical home button, volume knob and completely blocks the first two radio presets and digital home button. This is a major bust.
2. Because this tablet is equivalent to a 4 year old Amazon Fire HD in kids mode, of course you can't change locations of the home button or retile your screen. Left side are the menu buttons, home is fixed. Station presets are locked to the bottom.
3. Then inches of wasted screen space - SiriusXM album covers are a 1.5" thumbnail. And you've got 6" inches of nothing background. Cameras, although amazing don't fill the screen either.
4. Hope you like a clock or Google because those are your only options for the right 1/3 of the entire screen. An ANALOG wall clock or GOOGLE. In red, no color choices for you. If I could just move that to the left side behind the column shifter it would make sense, but no. This is your screen, this is how we divided it and you will like it. Sad.
5. It tries to force you to Google at every option. So reluctantly I tried to link my Google on the screen, via phone, etc. 20 attempts (different wifi connections, etc.) - it will not connect (failure errors) so no new apps. Android Auto means you have maps and Pandora, that is it. And you've got to dig into the menu because Maps mute (phone or truck screen) doesn't actually mute navigation, you have to deactivate any notifications which then kills other Google Assistant features.
6. Want a text message read aloud? Good luck - usually it says can't connect. Until 4 minutes later when it then proceeds to read you something like a voicemail. "You have a new message from yada yada yada...". You get an extra 15 seconds of information you already acknowledged on the screen read aloud in computer voice. Oh and I hope it doesn't have an attachment because it will read the entire background filename as well. We died laughing as this joke GM tech read a picture text .jpg in numerical format starting at 9 QUADRILLION down to the last digit. 2 minutes easy. Even threw in the " dot j p g" at the end. Simply embarrassing GM! On screen notifications stay there until the screen is touched. Read a message, mutes your radio (obviously) but it doesn't return after reading the message. You have to hit the steering wheel mute twice to get the radio to return - this is true of any option that uses the vehicle speakers (bluetooth, voice command, etc.).
